Privacy Policy

Protecting your privacy is extremely important to New West Credit Consultants. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the New West Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information

We collect personal information to enroll you in our service. The information we require is the absolute minimum necessary. New West uses your personal information to provide you with superior customer service, and to communicate with you regarding your case.

How we collect personal information

We collect information about you at the time you sign up for our service, and any time we enter information from your credit report into our database. The latter is necessary to have a quick access to information during your dispute.

When we disclose personal information

Because the ability to communicate with our clients during any part of the credit recovery process is absolutely essential, your personal information may be shared with other New West Credit Consultants employees. They will protect your personal information in accordance with the New West Privacy Policy. New West will not share your personal contact information with other companies unless you specify otherwise.

New West works with other companies that help us provide credit consulting services to you, and we may provide your personal information to these companies. For example, should we need to forward written documents to you, we give shipping companies this information so they can deliver more efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with New West's policies.

How we protect your personal information

New West safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet.

Collecting other personal information

When you browse New West’s web site, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Although many web sites use “cookie” technology, we do not.

We do not use third-party advertising companies.

Our companywide commitment to privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every New West employee and staff member.

New West Credit Consultants does not knowingly solicit personal information from children or send them requests for personal information.
New West's web site may contain links to other sites. New West does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
The New West Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

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